• The Picard Maneuver@lemmy.worldOP
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      7 months ago

      Oh yeah, Steve called the manufacturer about that, and they’re supposed to be sending someone out this month. Maybe next. Our deepest apologies for the inconvenience.

      No, the system won’t allow us to discount or refund.

      • Excrubulent@slrpnk.net
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        7 months ago

        That’s my favourite line, “I’m sorry we can’t do that because of how our system works.”

        “But you’re ripping me off and that’s illegal.”

        “I’m sorry, the system won’t allow me to refund you.”

        “So you’re admitting that your company built a system that rips people off and breaks the law as a matter of policy? You realise that’s worse, right?”

        • archon@sh.itjust.works
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          7 months ago

          It’s just finger pointing to avoid liability.

          “Oh no, that’s not our fault! It’s these guys who did it, so talk to them!”

          • Excrubulent@slrpnk.net
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            7 months ago

            For the individual phone line worker yes, but as a system it’s an intentional layered diffusion of responsibility. The decision makers employ goons to tell you about their decisions and blame it on the “system” which is actually just a decision made higher up. You can get as angry as you want at the goons, they have no decision making power so the anger is likely to get nowhere. Even if you ask to talk to a manager, in most situations they’re only a middle manager and yet another layer of security for the person who’s actually screwing you.

            • archon@sh.itjust.works
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              7 months ago

              Exactly. It is very rare that I find someone willing to claim responsibility for an issue nowadays, but when I do I feel it reflects very positively on them.

  • ch00f@lemmy.world
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    7 months ago

    Even if it was free, opening an app to get water is bullshit.

    Edit: Let the record show, I was referring to the chilled water.

    • lud@lemm.ee
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      7 months ago

      It clearly says that you can push the button to get water.

      • Jessica@discuss.tchncs.de
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        7 months ago

        It “clearly” says, “USE APP TO ACCESS”, so no, you can’t just push the button. It has to verify your subscription first.

        • Okokimup@lemmy.world
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          7 months ago

          It only requires the app for chilled and filtered. The regular tap water is still available.

          • Jessica@discuss.tchncs.de
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            7 months ago

            @ch00f@lemmy.world said, “Even if it was free…” which implies he’s talking specifically about the paid button on the right and not the free button on the left.

            The implication being even if the chilled and filtered water was also free, having to open an app for the button to work would be bullshit.

            • Facebones@reddthat.com
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              7 months ago

              Put me down on team “even if it was free…”

              Keep fighting the good fight, it turns out words mean things.

            • lud@lemm.ee
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              7 months ago

              I think OP needs to explain because i also disagree with you.

            • milicent_bystandr@lemm.ee
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              7 months ago

              Meh, he says, “opening an app to get water.” I think there’s some fudging going on here.

              Water is available with no app.

              Certain processed water is offered with an app.

  • drathvedro@lemm.ee
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    7 months ago

    I am astounded by the amount of irrational hatred in here towards what is essentially a T-junction pipe…

      • PirateJesus@lemmy.today
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        7 months ago

        “Water is, of course, the most important raw material we have today in the world. It’s a question of whether we should privatize the normal water supply for the population. And there are two different opinions on the matter. The one opinion, which I think is extreme, is represented by the NGOs, who bang on about declaring water a public right. That means that as a human being you should have a right to water. That’s an extreme solution. The other view says that water is a foodstuff like any other, and like any other foodstuff it should have a market value. Personally, I believe it’s better to give a foodstuff a value so that we’re all aware it has its price, and then that one should take specific measures for the part of the population that has no access to this water, and there are many different possibilities there.”

        Peter Brabeck-Letmathe served as Nestlé’s CEO from 1997 to 2008

        What an asshole

  • Excrubulent@slrpnk.net
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    7 months ago

    Product designers are supposed to understand pareidolia and will often intentionally put faces into their designs. Some designs look happy, others like sports cars can be made to look aggressive.

    The top of this design looks like some combination of angry, sad and disappointed, which I like to think is intentional.

  • dogsoahC@lemm.ee
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    7 months ago

    Drill a fucking hole in that motherfucker and siphon it off. Or just drink tap water. It’s fine. At least where I live. But still drill a hole in there to fuck with them.

  • InternetCitizen2@lemmy.world
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    7 months ago

    If this was downtown or at parks I can kinda see them providing something. Knowing this is likely at a university library or building its just removing access that was already there.

    • akilou@sh.itjust.works
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      7 months ago

      Fuck that. If it’s downtown or at a park the fucking municipality can afford $1.99/mo

      We need more public facilities. This privatization bullshit can kick rocks

      • KazuyaDarklight@lemmy.world
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        7 months ago

        The heart of what you’re saying is right, but it isn’t 1.99, it’s 1.99x whatever their expected ussage/power/maintenance metrics are.

        • dual_sport_dork 🐧🗡️@lemmy.world
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          7 months ago

          No, it’s just what the usage/power/maintenance is. It’s not $1.99 times anything. $1.99 doesn’t enter into it anywhere. $1.99 was made up out of the whole cloth.

          • akilou@sh.itjust.works
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            7 months ago

            Right this is what I really mean. It’s a trivial cost in the grand scheme of things for a municipality to provide public drinking fountains. This shouldn’t be outsourced to a for profit private enterprise.

            • intensely_human@lemm.ee
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              7 months ago

              I don’t think the thing costs only $2 to install? $2 price per liter of refrigeration on your water does not imply the the system costs $2

          • KazuyaDarklight@lemmy.world
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            7 months ago

            Refrigerant and filter systems need to be powered, replaced and maintained, that DOES cost money. What math, if any of substance, was applied on top of that cost to reach the subscription price is debatable. Though perhaps ironically, if they didn’t expect many people to actually bite, then the cost per user would end up being abnormally high.

            • dual_sport_dork 🐧🗡️@lemmy.world
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              7 months ago

              Refrigerated water fountains have been existing in parks, schools, libraries, and public buildings for decades with no on-demand cost to their end users. Our tax dollars paid for them easily and the cost is obviously trivial compared to everything else your local or state government spends money on.

              There is no valid justification for this. It’s just greed.

              • Promethiel@lemmy.world
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                7 months ago

                Thank you for stating the obvious. I fucking hate this future where even the basics of the past are starting to seem unreal. Little gray cubes with a wide bar you push and out comes cold water from a spout at the top; used to be everywhere outdoors growing up.

        • Trainguyrom@reddthat.com
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          7 months ago

          Realistically the cost of filtration is already covered by the municipal water system’s budget, and the power and maintenance is already covered by the cities parks/public infrastructure budgets. So there is a small cost, but it’s at a scale where it’s negligible

          • KazuyaDarklight@lemmy.world
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            7 months ago

            Obviously it isn’t, if it was there wouldn’t be a user facing cost. The fact this is a private venture basically proves that wherever this is, the municipality or building owner is only committed to providing tap water (which we see here is “free”) the cost is for the extra, private, infrastructure that has been added in order to provide cold filtered water. If you aren’t US, I’ll note that municipal water treatment and filtering vs the more “Britta” level implied here are entirely different and very much a thing for some people.

    • ch00f@lemmy.world
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      7 months ago

      https://www.wolframalpha.com/input?i=(specific+heat+of+water)*12.8K*(1+gallon+*+water+density)

      200kjoules of heat must be removed from a gallon of water to cool from 55F to 32F (out of the ground down to pleasant drinking temperature).

      Assuming a COP of 2 for your compressor (conservative), that’s 100kjoules or 1/36 of a kWh.

      High price for a kWh of electricity is $0.25 in the US. So for your $2 subscription, you can pay for 8kWh per month or enough to cool 288 gallons of water or roughly 9 gallons per day. More than anybody would rightly use.

      What a fucking ripoff.

      • TheDezzick@lemm.ee
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        7 months ago

        Not to mention that, in a place like a public park, 55F water is totally fine. It isn’t the coolest most refreshing drink of all time but it’s damn good from a public fountain on a 90F day.

    • intensely_human@lemm.ee
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      7 months ago

      No it’s providing new access. Used to be, you had to take refrigerated water. Now you can have room temperature water which is superior because you can actually just drink it instead of having to sip it ultra slow.

  • BranBucket@lemmy.world
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    7 months ago

    I feel that the majority of innovation occuring in modern capitalism is confined to two key areas:

    1. Regulatory capture and market control.

    2. New ways to mindfuck people into overpaying for goods and services.

    • DaddleDew@lemmy.world
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      7 months ago

      Productive innovation ceases the moment growth has reached its peak. It is then replaced by counterproductive “innovation”, such as finding new ways to nickel and dime your customers, reduction in quality or dismissal of employees. All in the name of simulating “growth” to please the shareholders.

    • barsquid@lemmy.world
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      7 months ago

      The entire country has incentivized its top minds to developing ad tech bullshit. Like literally our astrophysicists are working at Stitch Fix instead of doing astrophysics.

      • Krauerking@lemy.lol
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        7 months ago

        I help setup ad placement TVs for resort style businesses.

        Studied theoretical astrophysics and astro xenobiology as a double advanced major…

        My boss used to brag he managed to get the astronaut in his team so, I am useful for facts and puzzles.

        God I hate my existence.

      • treadful@lemmy.zip
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        7 months ago

        Like literally our astrophysicists are working at Stitch Fix instead of doing astrophysics.

        I’m honestly here wondering if this is some guerilla marketing for Stitch Fix or if there’s some more story to this.

          • treadful@lemmy.zip
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            7 months ago

            Thanks for sharing.

            Four years later, Moody works for Stitch Fix too. He belongs to a growing group of astrophysicist deserters, who have stopped researching the cosmos to start building recommendation algorithms and data models for the tech industry. They make up the data science teams at companies like Netflix and Spotify and Google.

            […] The decision to leave academia came down to a few factors: The pay was certainly better, and the jobs were more plentiful. “There’s a bottleneck of getting into tenure-track positions,” he says. And being in the Bay Area meant he and his wife—who is also an astrophysicist—would never have to worry about both finding jobs. But the real surprise, he says, was that the work in tech companies was actually interesting. At Beats, he says, he found “like-minded people who were working on problems that didn’t take away the intellectual high.” Same math, different application.

            If that’s not an alarm that screams for science funding, I don’t know what is.

    • Trainguyrom@reddthat.com
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      7 months ago

      Don’t forget the super fun B2B market where one business overcharges another business to outsource functions that really should be done in-house so then businesses can talk about “the cost of doing business increasing” when really it’s that they have purchased too many services and those services are all at various states of enshitification

    • intensely_human@lemm.ee
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      7 months ago

      So like video games, cars, slap bracelets, chicken fries, winnebegos, movies, music, none of that’s “innovation” under capitalism? Just the antisocial types? Nobody’s come up with anything interesting under capitalism?

      • BranBucket@lemmy.world
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        7 months ago

        Most of those things were products of earlier times, when our economic system and industries were more regulated and had a larger number of competitive entities. “Innovation” now is just more cupholders in the RV to put your chicken fries in. All flash, no substance. Everything is an AI wearable tacked on to something else we’ve already had for years.

        EV battery tech, there’s some decent work being done there. A few other niche cases like that. But the rest is one big fucking con game. It’s all a race to find out how much money you can gouge out of people before the system just breaks.

  • melbaboutown@aussie.zone
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    7 months ago

    That’s how corporations nickel and dime you. I resist subscription services almost completely (I pay for cloud backup storage for my phone in case of breakage/theft and that’s it) because as well as being a constant financial drain they inevitably degrade and enshittify, often even removing things you paid for

    • CaptDust@sh.itjust.works
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      7 months ago

      “Your water subscription has increased by $1, thanks for being our customer. Reminder, creation of public fountains and bottle sharing activities are punishable by law!”

      You sigh and delete the email. They send out the same message every month.