Click the start button. The start button. It’s on the bottom left. Yes, click it. You already clicked it? Don’t click it again! You clicked it again? Okay, click it again. Now on the fly out click control panel. Wait, you clicked the start button again? Okay click it again. You know what? Fuck this shit, I quit.
I remember one call where the customer didn’t know where the Start button was. I told them that it was the button on the lower left-hand corner of the screen. She said that she clicked it and everything went black. Turns out she hit the power button on her monitor.
Me: Please close all windows you have currently opened.
Costumer: Ok, one moment. leaves phone, comes back 2 minutes later.
Me: It will take quite long if you are not sitting in front of your computer, can you relocate there?
Costumer: I am in front of the computer, i just closed all windows just like you told me.
Me: dies internally
I had another client with ADSL, asked them what modem they used:
Client: “My modem is colorful and full of lights!”
seriously, tech support is funny shit if it doesn’t happen to you.
I used to work in tech support for a pharmacy chain.
One day I ask the pharmacist to unplug for 10 seconds. He tells me he doesn’t know how to count to 10, just 30. Sometimes he has to count to 60, or 90, or even 180…but he doesn’t. He just counts to 30 until it looks good.
In the US, most retail pharmacists do little compounding. They mostly check for drug interactions (since most prescribers don’t talk to each other unless you’re a patient of a holistic care team) and make sure the techs and the software don’t screw up.
The joke is that most pills are dispensed in multiples of 30.
Click the start button. The start button. It’s on the bottom left. Yes, click it. You already clicked it? Don’t click it again! You clicked it again? Okay, click it again. Now on the fly out click control panel. Wait, you clicked the start button again? Okay click it again. You know what? Fuck this shit, I quit.
I remember one call where the customer didn’t know where the Start button was. I told them that it was the button on the lower left-hand corner of the screen. She said that she clicked it and everything went black. Turns out she hit the power button on her monitor.
I legit had the following interaction.
Me: Please close all windows you have currently opened. Costumer: Ok, one moment. leaves phone, comes back 2 minutes later. Me: It will take quite long if you are not sitting in front of your computer, can you relocate there? Costumer: I am in front of the computer, i just closed all windows just like you told me. Me: dies internally
I had another client with ADSL, asked them what modem they used: Client: “My modem is colorful and full of lights!”
seriously, tech support is funny shit if it doesn’t happen to you.
I used to work in tech support for a pharmacy chain.
One day I ask the pharmacist to unplug for 10 seconds. He tells me he doesn’t know how to count to 10, just 30. Sometimes he has to count to 60, or 90, or even 180…but he doesn’t. He just counts to 30 until it looks good.
I’m sorry, what?? Are you leaving something out, or was the pharmacist mixing their own samples?
In the US, most retail pharmacists do little compounding. They mostly check for drug interactions (since most prescribers don’t talk to each other unless you’re a patient of a holistic care team) and make sure the techs and the software don’t screw up.
The joke is that most pills are dispensed in multiples of 30.