You can just let the free market solve this problem for you. It doesn’t happen often, but it’s actually true here.
It’s super fucking easy too: place the burden of delivery on the seller/shipper, and presto, suddenly paying a little more for non-shit delivery becomes worth it. Or they keep trying till they get it right.
Also, even if her degree WAS medical, there’s a lot of fields, and cancer is usually not something you can just see without a couple of expensive machines.
Hell, I’m of doctor of chemistry, doesn’t mean I know shit about, oh say, making paint.